Fort Collins Launches New Transit Fare Collection System

The City of Fort Collins, Colorado has launched a new transit fare collection system, which includes mobile ticketing and also allows Colorado State University (CSU) students to use their existing student ID cards to tap-and-ride.

Fort Collins’ transit agency, Transfort, is working with software-as-a-service ticketing specialist Masabi to roll-out the account-based fare collection system, Justride. As the primary transit mode for the CSU community, this added level of convenience will further aid students in navigating their campus and the greater Fort Collins area.

Transfort E-ticket gives riders the ability to buy tickets via their mobile device before they travel. Single, Round Trip, Day Passes, 7-Day Passes, 31-Day Passes and Annual Adult Passes are available through the app. Passengers who qualify for discounted senior or disabled passes may also use the app by purchasing their passes from a customer service agent at one of Transfort’s three transit centers. Riders then simply scan their mobile barcode tickets on the new electronic validation devices when boarding the bus. Existing fare media such as paper tickets will continue to be offered.

“We’re always looking for options to bring Transfort riders the best quality service and are looking forward to working with Masabi to modernize and simplify the payment process for our riders,” said Drew Brooks, director of Transfort. “The new mobile ticketing app and validation units will enhance our fleet and bring a more seamless experience for riders.”

The Justride platform is already in use with over 60 transport authorities and operators around the world, including in major cities such as New York, London, Las Vegas, Denver, Los Angeles, Boston, Tokyo and Sydney.

“In today’s ever-connected world, riders are demanding technology upgrades that make their travel seamless and more convenient,” said Brian Zanghi, chief executive officer of Masabi. “We’re excited to partner with Transfort to bring our industry-leading ticketing technology to the riders of Fort Collins, so they can access their transit system hassle-free.