The Port of San Diego, California initiated an Interactive Kiosk Program with the goal of installing approximately 30 informational kiosks on the San Diego waterfront in 2018. The kiosks will be able to display information in multiple languages and will have an adjustable screen for people with disabilities. There is no public investment required for the project, as the Port collaborated with an outside agency to create the design, and IKE Smart City will pay for fabrication of the Interactive Kiosks. The production, installation, operation, and maintenance will be privately financed through revenue generated by advertising and sponsorship. Along with enhancing the user experience, the kiosks will also collect data – such as tracking pedestrian traffic – to help the Port improve operations, improve public services, and support economic development.
“This is a great example of how our Port is working to make the waterfront an exciting and dynamic place to visit,” said Port Chairman Robert “Dukie” Valderrama. “Interactive Kiosks along the San Diego waterfront will encourage exploration and discovery of attractions, special events, restaurants and entertainment; while also serving as meeting points.”
The Interactive Kiosks will offer the following features for users:
- Turn-by-turn directions, with mobile integration to transfer those directions right to your cell phone or tablet;
- Real time information on public transportation, ride-sharing services, and bike sharing;
- Events and attractions;
- Shopping, dining, and points of interest;
- Public safety announcements;
- Weather updates;
- Information about the Port; and
- Public feedback opportunities through public polling, questions of the week, and other interactivity, including a photo booth feature allowing for integration with social media.
“Under this innovative plan by the Port of San Diego, residents and visitors alike will benefit from a wealth of relevant content, enabling greater discovery of the Port District and encouraging exploration and commerce throughout the downtown Embarcadero,” said Pete Scantland, CEO of IKE Smart City. “We are thrilled to partner with the Port of San Diego in this effort, and look forward to our role in delivering this valuable public service.”