LA Metro Chooses Transit As Official Mobile App Partner, Replaces Agency’s App

The Los Angeles County Metropolitan Transportation Authority (LA Metro) has chosen Transit as its official mobile app partner. The Transit app will replace the agency’s own app, Go Metro LACMTA, that will be phased out.

The Transit app will offer LA Metro riders the following:

  • more accurate real-time arrival information for buses and trains;
  • step-by-step navigation with the app’s GO feature;
  • comprehensive trip planning;
  • personalized service alerts;
  • offline functionality including trip planning, route maps and schedules;
  • tools to help visually impaired riders navigate the system and a commitment to accessibility; and,
  • improved reliability.

“The improved app is very timely given the ongoing pandemic as we can no longer rely on transit data from the past,” said Conan Cheung, senior executive officer in Metro Operations. “There is a new normal in terms of transit demand and Transit gives us the ability to quickly get an impression of how the system is being used. That, in turn, allows us to quickly make service adjustments when and where needed.”

Transit was selected through a competitive request for proposals (RFP) process that started late last year and is providing its app through a no-cost marketing agreement. The partnership is expected to save LA Metro $240,000 annually in app maintenance and development costs.

“With Transit as Metro’s official app, riders will know where to go and Metro gets an app platform to help build LA’s multimodal future,” said David Block-Schachter, chief business officer at Transit. “By choosing Transit as its app, Metro is letting riders know where to turn for accurate information and the latest service updates. We’re excited to work with Metro and to see more people using Transit as part of their daily routine.”