Brussels Releases Multilingual Mobility App

Brussels, Belgium now has a new mobility-as-a-service (MaaS) app which allows users to plan, book, and pay for different modes of transport within the city. The app is available in English, French, and Dutch.

The Floya app was developed by Lithuanian tech firm Trafi and includes four public transport modes (train, bus, tram and metro, along with several shared scooter, bike, and car services. It provides commuters with information about disruptions or detours along the way, and suggests alternative routes in real time. Five private shared mobility operators – Villo!, Dott, Tier, Cambio, and Poppy – are currently integrated into the app, with Green Taxis, Voi, and Bolt expected to be added in the coming months.

“We are proud to offer Brussels residents and all visitors this innovative app,” said Brieuc de Meeûs, CEO of STIB-MIVB – the city’s public transport operator. “Floya integrates our public transport by offering a complementary offer within soft mobility, for greater ease of use, efficiency and flexibility in their movements in the city, anytime and anywhere.”

The new platform will complement the city’s existing mobility app by giving users the flexibility to combine different mobility options. STIB, which has 350,000 active monthly users on its own app, has set a target to have 25,000 active monthly users on Floya by December of 2024.

“Today, urban mobility is being enriched by new players, [and] by working together, we become stronger and, thanks to digital technology, we can offer a whole range of customized mobility solutions,” de Meeûs added. “This is fully in line with STIB’s core mission and helps us contribute even better to modal shift.”